Shipping
Australia Domestic Shipping
Items are sent with Australia parcel post with tracking. Delivery usually takes 3-6 business days to arrive and you will be informed by email of your tracking number. Sometimes delivery is impacted by disasters such as Covid outbreaks and major weather events such as flooding. You will be informed if there will be a disruption to the shipping times.
International shipping
Items are sent with Australia Post international post standard with tracking. Delivery usually takes 9-25 days and you will be informed by email of your tracking number. Sometimes delivery is impacted by disasters such as Covid outbreaks and major weather events such as flooding. You will be informed if there will be a disruption to the shipping times.
Returns
Returns and Exchanges
I gladly accept returns and exchanges for items that are not as described in the listing.
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Returns and exchange details
Returns are accepted for items received which are not as described in the listing. I do not offer returns based on change of mind or misread listings. Be sure to read the shipping times before ordering.
Returns must be unworn and returned within 14 days to be eligible for full refund.
Returns must include the name of the original purchaser, the order number and a note about the return. Tracking is recommended as I am not responsible for returns lost in the mail.